).then you can also contact the Support Team via the Ticket, and ask them to add the time from the new keycode to your existing one and then there will be no need to transfer links etc., and if you have say 15 days left on your current license and 365 days on the new keycode, then you will end up with 380 days of subscription showing on your existing license once Support have been able to undertake your request.īut I should stress that if you currently have a license for the version other than the one that yo have just purchased the CD Box then you should request the first option above.because features are tied to the keycode used.:DĪpologies for the overlong reply.but hopefully that clarifies things for you? If however, you have effectively renewed your subscription, i.e., you have Complete currently and you have bought a new Complete keycode outside the normal renewal process, because you got a better deal. Remember to include old keycode/new keycode/email address that yo sign in with to My Account, in the ticket information. They should be able to sort that out for you pretty quickly. Just a couple of points to note here I am not sure which version of WSA you currently use but the Web Console/My Account based features such as Password Manager, Backup & Sync, etc., are linked to your keycode, so if you currently use any of these features and you plane to use the new keycode (because it gives you additional/new features) and you do not want to loose any of the information linked to your old keycode then you will need to Open a Support Ticket to request that the Support Team transfer the links from the old keycode to the new one. You do not need to uninstall, just key in the new keycode in the usual place (click on cog/gear to the righ of the My Account tab in the main panel.and enter the new keycode) and as part of the activation the Complete related features will be activated. How are you? Long time no see or hear? :D
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